The Fear of a Bigger SaskTel

Nipawin - September 3, 2000 - By: Mario deSantis

regressive economic development

Timothy Shire has recently voiced out his outrage to the ongoing SaskTel's policy of
rationing needed Internet services in rural Saskatchewan. Here we have a government
which says it is committed to diversify the economy of rural Saskatchewan, and yet it
makes sure to reinforce a regressive economic development by trading education and
technology with hogs and hamburger patties.




SaskTel has just applied to the Canadian Radio-television and Telecommunications
Commission (CRTC) for a cable licence to provide Video and other technological
services to the privileged urban areas of the province. The Saskatchewan Party has
joined Communication Access, a cable company operating in Regina, in charging
SaskTel of interfering with the private sector of the communication business. And
therefore, there have been philosophical differences about the future role of SaskTel
and concerns have been raised about its monopolistic position.



customer oriented and customer

Journalist Murray Mandryk has been defending the new expanding role of SaskTel
and has emphasized its technological know-how along the need for SaskTel to be
profitable. I don't buy at all this biased positioning on behalf of SaskTel. What is
important today is to have learning companies which provide innovative and effective
services to customers, companies which are customer oriented and customer driven.



its customers

SaskTel is not a learning organization since it follows a discriminatory policy against
rural Saskatchewan; SaskTel is not specifically innovative since it buys its know-how,
as everybody else, in the global market; SaskTel is not effective since it deliberately
overcharges its customers; SaskTel is not customer oriented since it has the monopoly
of its customers; Sasktel is not customer driven since it doesn't listen to its customers.



monopolistic SaskTel

Cisco Systems Inc. has just acquired a new technology which will allow telephony
companies to broadcast quality video over regular phone lines. As a consequence,
the monopolistic SaskTel is well positioned in taking over this new business at the
expense of wireless and cable companies and my only fear is that the mismanagement
of this company will further alienate its customers. In the meantime, let us hope that
alternative technological solutions can be made available as soon as possible in rural
as well as urban Saskatchewan.
  General reference: articles by Mario deSantis
  Saskatchewan Outports, by Timothy Shire, August 29, 200
  Running the Business at SaskTel, by Mario deSantis, August 29, 2000
  The case for SaskTel's cable venture, by Murray Mandryk, September 1, 2000, The Leader-Post, Regina, Saskatchewan
  Cisco buys tech firm PixStream for $369M, by Simon Avery, Financial Post, September 1, 2000
Editor's Note: SaskTel has purchased a major portion of the Alberta based cable television company presently providing cable services to rural Saskatchewan.