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Successful Knowledge Transfer: Doesn't Involve Computers?

"Successful knowledge transfer involves neither computers nor documents but rather interactions between people."

-- Davenport, T.H. "Think Tank: The Future of Knowledge Management," CIO, December 15, 1995.
(Editor's Note: Thomas Davenport is the guru on Knowledge Management holding conferences in major centres and with his own institution promoting the concept. He is a University Professor in Texas.)
http://www.accustaff.com/3-98_Insights.html
http://www.oramag.com/archives/38/38ind2.htm

Solutions: A Temporary Event?

"Solutions...are a temporary event, specific to a context, developed through the relationship of persons and circumstances."

-- Wheatley, M.J. quoted in Stuart, A. "Elusive Assets," CIO, November 15, 1995, pp. 28-34.

Any Scientific Field Atrophies When Cut Off From Curiosity, Diversity & Reflection

"Every scientific field has a sense of history. It atrophies if it cuts itself off from curiosity, diversity and reflection. Many of our colleagues in other fields are frankly bored with what they do and a little worried that their work is partly making the emperor some new clothes. Most of us have chosen to work in MIS because it is enjoyable and relevant to some wider concerns."

--- Keen, Peter G.W. (1980). "MIS Research: Reference Disciplines and a Cumulative Tradition."Proceedings of the First International Conference on Information Systems, Philadelphia, PA, December 8-10, 9-18, p. 18.
(Editor's note: That "MIS" had me going but it is Managing Information Systems)

Data Doesn't Imply Knowledge!
Nor Does Information Technology Imply Information!!


"The computer is merely a tool in the process...To put it in editorial terms, knowing how a typewriter works does not make you a writer. Now that knowledge is taking the place of capital as the driving force in organizations worldwide, it is all too easy to confuse data with knowledge and information technology with information."

--Drucker, P.F. (1995). "The Post-Capitalist Executive," in Managing in a Time of Great Change, Penguin, New York, NY.